Overall

Only a few offshore sportsbooks can claim 20+ years of service. BetDSI is one of those veterans, although it has faced new challenges since becoming independently operated in 2017.

Joey Shadeck | January 2nd, 2020

Dislikes
  • Large withdrawal limits and fees
  • Poor reputation
  • No dedicated phone support
  • Poor odds

Review Sections:

BettingBuck.com always recommends betting with a US regulated sportsbook over an offshore sportsbook. Offshore sportsbooks are not legal, not regulated by a US governing body, and often not regulated at all. If you live in New Jersey check out our Best New Jersey Sportsbooks.

FeatureBetDSI
US Regulated Sportsbook (legal) No
Casino Yes
Poker No
Online Availability - New Jersey No
Online Availability - Pennsylvania No
Online Availability - Iowa No
Online Availability - Indiana No
Online Availability - Nevada No
Online Availability - West Virginia No

Like many offshore sportsbooks, BetDSI is based out of Costa Rica, and has been online since 1998, making it one of the oldest players in the space. The service has hundreds of thousands of customers from over 140 countries. BetDSI used to be a part of the CRIS family (BookMaker and BetCRIS). The company left in 2017 and has been operating independently since then.

Sports Offered

BetDSI currently offers 19 sports, including international soccer, basketball, and baseball leagues. Below is a table of some of the most popular sports and leagues offered.

FeatureBetDSI
Total Sports Offered19
Aussie Rules (AFL) Yes
Baseball (MLB) Yes
Basketball (NBA) Yes
Basketball (NCAA) Yes
Boxing Yes
Cricket Yes
E-Sports Yes
Football (NFL) Yes
Football (NCAA) Yes
Golf (PGA) Yes
Hockey (NHL) Yes
Horse Racing Yes
MMA (UFC) Yes
Rugby (League) Yes
Rugby (Union) Yes
Soccer (EPL) Yes
Soccer (MLS) Yes
Tennis Yes

Bets Offered

BetDSI currently offers moneyline, spread, and total bets, in addition to parlays, teasers, if bets, round robins, reverses, and futures. BetDSI also offers a few player prop bets, with seasonal availability. 

In addition to standard moneyline, total, and spread bets, BetDSI offers a decent amount of team props. Additional soccer bets include first 10 minutes’ winner, both teams to score, total corner kicks, and first-half bets, among others. Additional MLB bets include the first team to score, total hre (hits runs and errors), first three innings bets, and first five innings bets. The number of additional bets offered is a step above such sportsbooks as BookMaker and Intertops, but a step below others, such as BetOnline and Bovada.

Bets Offered
A view of the BetDSI betting menu.

BetDSI offers a few player props bets, depending on the sport. NFL/NCAA player prop futures, such as most passing yards 2018-19 season and offensive player of the year 2018-19 season, were available before the start of the season. When I contacted BetDSI, a spokesman said they had a few player props offerings throughout the year.

They do not have a dedicated player props bet builder such as 5Dimes, MyBookie, YouWager, or BetOnline.

Streak Challenge

Like 5Dimes, BetDSI offers a streak challenge that challenges bettors to correctly pick 21 games in a row for a chance to win free play money and cash prizes. Bettors can only choose from bets handpicked by BetDSI. This challenge doesn’t cost anything to enter and keeps bettors engaged, without having to wager money.

Streak Challenge
BetDSI offers a streak challenge, similar to 5Dimes.

Office Pool

BetDSI offers bettors an “office pool” bet, which mirrors traditional Superbowl squares. In summer, these pools are open for popular MLB games and range from $2-$500 a square. 

This is a unique betting offering for an online sportsbook, and the $2 entry fee for most MLB  games is small enough to entice players. Most games I viewed only had a handful of squares purchased. Although the office pool bets aren’t as popular, they are another fun way to break away from traditional betting.

BetDSI also has a bracket challenge for the NCAA March Madness tournament.

Office Pool
BetDSI offers office pools, similar to BookMaker.

Min/Max Betting Limits

BetDSI has varying wager limits, depending on the sport. The image below shows the minimum and maximum wagers for popular sports. The amounts depend on the type of bet and the day of the week it is placed.

MinMax Betting Lines
Betting limits for popular sports.

BetDSI says in its FAQ that the minimum wager is $5 online and $100 over the phone. This information is inaccurate, as I was able to place $1 wagers multiple times.

Odds

BetDSI’s odds are below average, coming in 14th place of the 17 sportsbooks tested.

BetDSI’s odds are below average, coming in 14th place of the 17 sportsbooks tested.

BetDSI top odds: MLB moneyline bets (5th), NHL total bets (3rd), NCAAF spread bets (3rd)

BetDSI worst odds: NFL moneyline bets (12th), NHL monyline bets (14th), NHL spread bets (12th), NFL total bets (14th)

Ranking Process- For this review, odds testing data spanning the NFL, NCAAF, NBA, NCAAB, MLB, NHL, and top soccer leagues was collected. Odds data measures over 1,400 games across nine offshore sportsbooks and eight US regulated sportsbooks. Moneyline, spread, and total bets were analyzed and weighted to comprise a 2019 ranking for each league, with moneyline bets typically receiving over 50% of the weighting.

There are 16-17 sportsbooks ranked for each league, except the MLB, where only 13 sportsbooks were ranked. This is due to some US regulated sportsbooks rolling out after the MLB season concluded.

Banking Options and Fees

BetDSI has some of the highest withdrawal minimums for check and bitcoin, which could scare away recreational gamblers who only want to wager a small amount.

Deposit Fees

While BetDSI does not charge any deposit fees, clients must complete a credit card authorization form if their account is funded by credit card. I deposited via bitcoin, which was easy and fee-free.Users can deposit money via debit/credit card (Visa/Mastercard), cryptocurrency, P2P, bankwire, and check/money order.

FeatureBetDSI
Total Deposit Methods5
No Debit/Credit Card Deposit Fees Yes
Debit/Credit Card Fees
No Cryptocurrency Deposit Fees Yes
Deposit Min/Max - Debit/Credit Card$45/$1,500
Deposit Min/Max - Cryptocurrency$25/$50,000

Withdrawal Fees

All funds deposited without a bonus must be rolled over once before requesting a payout. The minimum withdrawal amount for bitcoin is higher than most sportsbooks. BetDSI is the only sportsbook to charge a fee for withdrawing money via bitcoin, which is discouraging. In addition to the withdrawal options below, users can withdraw money via P2P and ACH.

FeatureBetDSI
Total Withdrawal Methods4
Check Payout Speed is < 10 days No
Cryptocurrency Payout Speed Yes
No Withdrawal Fees - Check No
Withdrawal Fee Ranges - Check$100
No Withdrawal Fees - Cryptocurrency No
Withdrawal Min/Max - Check$500/$3,000
Withdrawal Min/Max - Cryptocurrency$100/$5,000
Free Check Withdrawals - Set Time Periods No

Live Betting

The live betting menu is basic and offers a few additional bets, depending on the sport. Although the menu is bland, it functions well.BetDSI offers the following sports for live betting:

FeatureBetDSI
Total Live Betting Sports Offered8
Badminton No
Baseball Yes
Basketball Yes
Cricket Yes
E-Sports Yes
Football Yes
Golf Yes
Handball No
Hockey Yes
MMA No
Soccer Yes
Tennis Yes
Volleyball Yes
Water Polo No
Rugby No

Mobile Betting

BetDSI’s website functions well on mobile devices, with no loading times or lost functionality. The overall design of the mobile site is bland and could be a little bit easier to navigate. I was still able to make all the bets I wanted and didn’t run into any major issues. All mobile testing was done on my iPhone 7 and iPad. BetDSI currently does not have a mobile app.

Customer Service

BetDSI is the only sportsbook reviewed on the site that does not have phone support.

BetDSI is the only sportsbook reviewed on the site that does not have phone support. They have a phone number that is hidden in the rules section of their website if customers need to dispute their account balances. This number is not listed on their contact page and is not meant for general support.

This is alarming for a sportsbook that has been around for 20 years. If a bettor has an important or timely issue that needs to be resolved, a phone call is the easiest way to take care of issues. You can’t take the human element out of customer support without sacrificing some credibility and care.

BetDSI does offer 24/7 live chat support as well as email support. The live chat agents I talked to were helpful and quick to respond, while the email support was mediocre in both response time and friendliness.

Education and Research

BetDSI offers no education, failing to even offer pages explaining betting types to beginners. If you are new to sports betting and want visual assistant I would not recommend BetDSI. While BetDSI doesn't offer statistics, they provide users comprehensive matchup previews. The matchup previews give bettors an opportunity to look at upcoming games, with recent news and betting trends for both teams, making it a unique and attractive feature.

Education Matchup Preview
Betting trends offers an in-depth analysis on individual games.

Reputation

BetDSI is an offshore sportsbook, meaning it is illegal in the eyes of the US government. BettingBuck.com always recommends betting with a US regulated sportsbook over an offshore sportsbook. If you live in New Jersey check out our Best New Jersey Sportsbooks

On its “About Us” page, BetDSI boasts a “SBR A+ rating for three years in a row.” This is deceptive, since their current SBR rating is a D+, and the three-year span is not current. The reason for the poor SBR rating, as well as the low rating I have given the company, is due to a report of a large account being frozen for withdrawals for months, as well as a couple of reports of BetDSI not honoring certain rules/policies in their separation from BookMaker.

BetDSI has been in business for 20 years, which is a meaningful accomplishment for a sportsbook. The company was being powered by BookMaker.eu’s operations up until 2017. The select few complaints on frozen accounts have come since BetDSI went independent. With all that in mind, bettors should tread with caution.

Other Notes

Bonuses

BetDSI lists some of its bonuses on its website without any terms and conditions. The terms are visible only after a player has logged in on the deposit screen. I am not sure if additional terms apply, since the only information provided is the rollover multiplier and maximum bonus amount. It would be nice if BetDSI provided more information on these bonuses.

Bonuses Table
Current Bonuses offered by BetDSI

BetDSI also has a BetPoints rewards program that is almost identical to BookMakers. When I asked customer support about this, I was told the two programs are independent of one another. The rewards program is in addition to the bonuses the company already offers.

BetPoints Rewards
Different levels of BetDSI rewards.

Final Thoughts

BetDSI is an average sportsbook that remains competitive as an industry veteran due to it's constant site updates and marketing. While it has a few unique offerings, such as office pools and streak challenges, most of its website is average at best. At the end of the day I would not recommend BetDSI to my friends, simply because they haven't earned my trust. lying about an SBR rating worries me, as well as a few reports of locking a player's account. The other two biggest deterring factors are the high withdrawal fees/limits and the lack of a dedicated customer support phone line.

BetDSI has faced some challenges since becoming independent of BookMaker in 2017. Although the company rebranded its website design in July 2018, it still has some work to do if it wants to become a market leader in the U.S.

Methodology

For the BettingBuck.com annual best online sportsbooks review published in 2020, a total of 2,300 data points were collected over six months and used to score sportsbooks. Additionally, odds data was collected for each sportsbook on over 1,400 bets to give each sportsbook a comparative odds ranking.



Learn more about how we test.


Joey Shadeck

About the author: Joey Shadeck is a research analyst for BettingBuck.com. He has been a sports fan all his life, football and basketball being his two favorites to watch. Joey remembers betting his mom that the Green Bay Packers would beat the Detroit Lions as early as elementary school. He has 5 years of online betting experience with hundreds of bets placed during that time.

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